The Role Of AI in Enhancing E-Voting Platforms

The Role Of AI in Enhancing E-Voting Platforms

Artificial intelligence has found its roots in transforming every business across the globe. The election process is also not untouched, and AI has enhanced E-elections in many ways. Election procedures for group housing societies and corporations are increasingly adopting digital voting platforms and using AI to make things secure, efficient and user-friendly.

The automation of the election process in India is meant to improve the voter experience, increase voter participation and build the trust of every voter in the online voting system.

Let us read the role of AI in enhancing E-voting platforms.

1.             Strengthens election security

Security is always the first concern in the election system in a large democracy like India. If it is online voting, the use of AI enhances security as it identifies suspicious activities happening in real time. There are machine learning algorithms that are used to analyse the login patterns and identify potential cyber attacks easily. They are designed to detect unusual voting behaviour and stop any unnatural impact on elections. It also identifies bot activities and automated voting attempts and stops unusual and unauthorised access from fake voter accounts. It monitors increased traffic spikes, which is a good indicator of an instant cyber attack.

2.             Smart voter authentication

AI-powered authentication means that each voter is verified in a non-complicated manner. Many other technologies, such as multi-factor authentication (MFA), facial recognition, and biometric verification using details of the face or fingers, ensure the login of only eligible voters. Thus, it leads to faster verification and increases protection against identity theft and voter impersonation.

3.             Fraud detection

Continuous monitoring of voting activities by AI is a very reliable process that compares ongoing voting phenomenon patterns with pre-defined and historical data. Here, AI is used to identify anomalies that indicate the difference between current voting and fraudulent voting by comparing them to pre-defined behavioural models. Thus, duplicate voting attempts and suspicious voting attempts from multiple devices can be stopped. When the election inspectors receive alert messages, they start an investigation instantly, and the election results remain unaffected.

4.             Improves voter experience

Successful E-voting systems are simple and accessible to every voter. The use of AI enhances the user experience manifold. This feature includes answering voter queries by the chatbots and guiding voters through step-by-step assistance. These features not only reduce confusion but also increase the number of voters.

5.             Faster election monitoring

The monitoring of the election process can be done in real time by the use of AI. It not only counts the voter turnout but also monitors thousands of voter sessions continuously. AI helps the administrators to detect any technical issue that may arise due to any glitch in the voting process. This method also generates live analytics without compromising the secret ballot. Thus, the result is announced without delay for the elections, and the voters take a respite from fraud activities.

6.             Automated result announcements

The voting process must be completely confidential in terms of casting the vote by the voter and also processing of election data after the conclusion of voting. AI is helpful in doing the organising and processing jobs related to voting. It reduces manual workload and thus minimises human errors in the whole election process and its result declaration. It also assists in automatic report creation and making audit logs.

7.             Predicts peak hours

AI is efficient in predicting the peak voting hours by analysing the data history of elections. It is well aware of the voter behaviour patterns, so it allocates additional servers at that time to handle increased traffic based on those insights. This step reduces delays and prevents the system from overloading. The voters have the incentive to cast their votes without interruptions in such periods of high demand.

8.             Accessible to all voters

AI makes online voting reach every member on their mobile or laptop screens. It also makes the voting process accessible to senior citizens and people with disabilities.

Conclusion

Pollbag is an online voting system that is the first choice for upcoming elections in RWA societies, educational institutions and corporate houses in the digital era. Here, features like security, transparency, 100 per cent participation, and the confidentiality of the voter matter a lot in the entire electronic electoral process.